Privacy Policy

Last updated: March 2026

1. Information We Collect

When you use our website or place an order, we may collect the following personal information:

• Your name, email address, phone number, and delivery address
• Payment information (processed securely through our payment providers — we do not store card details)
• Order history and product preferences
• Device and browser information collected through cookies

2. How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Communicate order updates and delivery notifications
• Provide customer support
• Improve our website and product offerings
• Send promotional emails (only with your consent — you can unsubscribe at any time)

3. Information Sharing

We do not sell or rent your personal information. We may share data with:

• Payment providers (PayFast, Ozow) to process transactions securely
• Courier services to deliver your orders
• Legal authorities if required by law

4. Data Security

We implement industry-standard security measures including SSL encryption, secure payment processing, and restricted access to personal data. Your information is stored securely and only accessible to authorised personnel.

5. Cookies

Our website uses cookies to enhance your browsing experience, remember your preferences, and analyse site traffic. You can manage cookie preferences through your browser settings.

6. Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to:

• Access your personal information we hold
• Request correction of inaccurate data
• Request deletion of your personal information
• Object to the processing of your data
• Withdraw consent for marketing communications

7. Contact Us

For any privacy-related enquiries, please contact us.